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Privacy Policy

InstaProtek (“us,“ “we,“ or “InstaProtek“) is committed to respecting the privacy rights of its customers, visitors and other users of our digital properties and services. This Privacy Policy describes our policies and practices regarding our collection and use of your personal information, and sets forth your privacy rights. We will from time to time update this Privacy Policy as necessary to ensure that it remains accurate and up-to-date.

We do not knowingly or intentionally attempt to solicit or receive information directly from children under the age of 16. If you are under the age of legality in your state or jurisdiction, please refrain from use of our Services.

What this Privacy Policy Covers

This Privacy Policy describes our practices in connection with the Personal Information that we collect:

  • Through the publicly-accessible websites we operate (our “Websites”);
  • Through our mobile apps (our “Apps”);
  • Through our social media pages on platforms like Facebook, Instagram, and LinkedIn (collectively, our “Social Media Pages”).
  • Through emails we send that link to this Privacy Policy; and
  • That relates to our customers, users of our services, and visitors to InstaProtek, when we are the controller of this personal information.

Collectively, we refer to the above-mentioned as our “Services.”

This Privacy Policy does not apply to the processing of Personal Information in the context of working as an employee, agent, job applicant, independent contractor, or business partner of InstaProtek. It also does not apply to Personal Information we process as a service provider to our customers.

We need to collect Personal Information in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

What Is Personal Information?

As used in this Privacy Policy, “Personal Information” is information that identifies you as an individual or relates to an identifiable individual, sometimes through the device with which they access our Services.

The Types of Personal Information We Collect

We may collect the following categories of Personal Information from you when you use our Services:

  • Identifiers like your name, mailing address, telephone number, email address, unique personal identifier, IP address, and information used to identify your device (UUID, IMEA, and device characteristics). We may derive your approximate location via your IP address. We collect this information for when you request information about our Services, register to use our Services, contact us, request support from us, or otherwise provide it to us in connection with our disclosure about how we use it.
  • Commercial Information including your registration status, transaction history, payment history, usage history, and related tendencies.
  • Internet Activity like your browsing history, search history, or other interaction with our Services, including out Websites, Apps, and Emails;
  • Location data like your street address, city, zip code, or approximate location based on your IP address;
  • Professional or employment related information like your occupation and employer.
  • Other Personal Information that you voluntarily provide to us via forms, communications (phone calls, emails, messages, etc.).
  • Inferences drawn from the Personal Information we collect, like your preferences, characteristics, and consumer tendencies.

How We Collect Your Personal Information

We collect and process Personal Information in the following ways:

Personal Information You Provide Directly To Us.

InstaProtek collects Personal Information from you when you:

  • Contact us via email or phone to communicate with us, including via our Websites’ chat features.
  • Engage with our Services. When you use our Apps to submit a claim, we may gather information about your device and the activities you are able to perform on it. These interactions allow us to determine the nature of a claim being made and the functionality of the device being submitted.
  • Provide your contact information on a form and submit it to us.
  • Connect with our Social Media Pages.
  • Submit a survey response or provide a review of our Services.

Personal Information We Collect Automatically.

When you visit Websites, we and our service providers acting on our behalf automatically collect certain data using tracking technologies like cookies, web beacons, and similar technologies. This may include:

  • Device information, including the type of device you have used to access our Website and or the type of device you have downloaded our Apps on, along with your device identifier. We collect this information to ensure we have the right version of our Apps available for your device and to provide support, fraud detection, and functionality.
  • Data related to the use our Websites, Apps, and emails. For example, we may keep track of when you navigate to our Websites and the actions you take there, open or login to our Apps, and open an email or click on a link.

Personal Information We Collect From Other Sources.

On occasion, InstaProtek receives Personal Information about individuals from other sources, including, for example:

  • Publicly available databases and social media sites;
  • Our advertising and marketing partners, when they share information with us.
  • When you pay with a payment card, our payment card processor processes your payment information and submits us a token (which does not contain payment card information) to us associated with your payment.

Cookies and Other Tracking Technologies

We use cookies, which are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes, and similar tracking technologies on our website and when providing our website. Some cookies are set by us and called first-party cookies. We also use third-party cookies, which are cookies from a domain different than the domain of the website you are visiting, for our advertising and marketing efforts.

You have a choice about the placement of cookies on our website. You can use your web browser to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation. Guidance on how to control cookies in popular browsers is contained in the privacy and cookies settings for those browsers.

You can also find additional information on cookie controls and advertisement here:

User of Personal Information

We and our services providers use Personal Information for legitimate business purposes, including.

  • Providing your our Services and fulfilling your requests, including:
    • To provide our Websites and engage on Social Media Pages.
    • To provide our customer service.
    • To respond to your inquiries, fulfill your requests, or respond to your questions, feedback, or suggestions.
    • To send administrative information to you, such as changes to our terms, conditions and policies.
  • Providing you with marketing materials and facilitating social sharing. For example, to send you emails about our products and other news about InstaProtek.
  • Ensuring our Services are safe and secure by preventing security incidents and fraud.
  • Analysis of Personal Information for business reporting and providing personalized services, including:
    • To analyze our customers and potential customers’ Personal Information to optimize our product and service offerings.
    • To better understand your preferences so that we can deliver content via our Services that we believe will be relevant and interesting to you.
    • To better understand your preferences so that we can personalize our interactions and provide you with offerings tailored to your interests.
  • For our business operations purposes, including:
    • For developing new products and services;
    • For enhancing, improving, or modifying our current products and services;
    • For determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of users of our Services; and
    • For identifying usage trends, for example, understanding which parts of our Services are of most interest to our users;
    • For operating and expanding our business activities, for example, understanding which parts of our Services are of most interest to our users so we can focus our energies on meeting our users’ interests;

How We Share Information With Others

We disclose Personal Information:

  • With our service providers to provide Services for us and who are required to protect your Personal Information, including:
    • data processing contractors that provide computer services on our behalf
    • web hosting or web development firms that host or develop parts of InstaProtek Websites and Apps.
    • Our customer service fulfillment providers like
    • billing providers that process payment information.
    • mailing firms that will assist us with our mailings.
    • marketing firms that will assist us with direct marketing.
    • data analytics firms that help us conduct customer research and analyze users’ interactions with our Services.
  • With our third party marketing and advertising partners.
  • With relevant business partners:
    • with whom we jointly offer products and Services.
    • to facilitate a direct relationship with you, including in connection with any program we administer jointly or on behalf of the business partner.
    • to enable electronic communications with you as part of a purchase, a program, or other activity in which you have elected to participate.
  • With a purchaser of InstaProtek or any of its assets.
  • To comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions
  • To combat fraud or criminal activity, and to protect our rights or those of our affiliates, users, and business partners, or as part of legal proceedings affecting InstaProtek or our business partners
  • In response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate With your consent.

Your Choices Regarding Your Personal Information.

We give you choices regarding our use and disclosure of your Personal Information for certain purposes. You may opt-out from:

  • Receiving Electronic Communications From Us: If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out by following the instructions in each such email or sending an email to with Unsubscribe in the subject line.
  • Opt-Out of Text Message Marketing. If you are receiving promotional texts from InstaProtek and would like to “opt out“ of receiving promotional texts, please reply “STOP” to the text. Be sure to send the text from the phone number that is listed in your account and on which you are receiving the promotional texts.
  • Google Analytics: We use Google’s website analytics services. For more information about how Google uses this data, you can visit: How Google uses data when you use our partners' sites or apps. Additionally, you can use the Google Analytics opt-out browser add-on to opt-out of having your activity on InstaProtek Website available to Google Analytics by installing the Google Analytics Opt-Out Browser Add-on. The add-on prevents the Google Analytics JavaScript (gtag.js, analytics.js) that is running on websites from sharing information with Google Analytics about visit activity.

How We Secure Your Data

We use appropriate security measures to protect the security of your data both online and offline. These measures vary based on the sensitivity of the information that we collect, process and store and the current state of technology. Please note, though, that no website or internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

How You Can Access, Change, or Request Deletion of Your Personal Information.

If you would like to request to access, correct, or request deletion Personal Information, or if you would like to request to receive an electronic copy of your Personal Information, you may contact us by sending an email to We will respond to your request consistent with applicable law. Please note that we may need to retain certain information for recordkeeping or legal purposes.

For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Third Party Links

Our Services may, from time to time, contain links to and from third party websites, such as services providers, social media platforms, marketing partners, or affiliated companies. If you follow a link to any external website, it will have its own privacy policy and we are not responsible for the content or practices of such third party websites or their policies. We are also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices before you submit any Personal Information.

California Residents

Residents from California should read our Privacy Policy for California Residents, below, for more information.

International Users

Your Personal Information will be collected and stored in the United States, and subject to the laws of the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country.

Do Not Track Disclosure

Regulatory agencies such as the U.S. Federal Trade Commission have promoted the concept of Do Not Track as a mechanism to permit Internet users to control online tracking activity across websites through their browser settings. Since no industry standard has been adopted, we currently do not process or comply with any web browser’s “do-not-track” signal or other similar mechanism that indicates a request to disable online tracking of individual users who visit our Websites.

Changes to Our Privacy Policy

The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.

Contact Information for Complaints or Concerns

If you have any questions about this Policy, our practices related to this Site, or if you would like to have us remove your information from our database please contact us at the following:

https://www.instaprotek.com1 WrigleyIrvine, CA 92618U.S.A

InstaProtek Privacy Policy for California Residents

This Privacy Policy for California Residents supplements the information contained in InstaProtek's Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (”consumers” or ”you”). Any terms defined in the California Consumer Privacy Act of 2018 (CCPA) have the same meaning when used in this Policy.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (”personal information”). Personal information does not include:

Publicly available information from government records.

Deidentified or aggregated consumer information.

In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

A. Identifiers.A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Some personal information included in this category may overlap with other categories.

C. Protected classification characteristics under California or federal law.Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).YES
D. Commercial information.Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.NO
E. Biometric information.Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.YES
F. Internet or other similar network activity.Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.NO
G. Geolocation data.Physical location or movements. NO
H. Sensory dataAudio, electronic, visual, thermal, olfactory, or similar information.NO
I. Professional or employment-related information.Current or past job history or performance evaluations.NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO
K. Inferences drawn from other personal information.Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.YES

We obtain the categories of personal information listed above from the following categories of sources identified in our Privacy Policy:

Use of Personal Information

We may use, or disclose the personal information we collect for one or more of the following purposes identified in our Privacy Policy. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. InstaProtek will not:

  • sell your personal information;
  • process your personal information for any commercial purpose other than providing the services; or
  • retain, use, or disclose your personal information outside of the scope of the agreement we have with you.

For the avoidance of doubt, we are not sharing, disclosing, or making available personal information as consideration for any services we receive from others. We also understand our obligations under the CCPA and will comply with them.

Your Rights and Choices

The California Consumer Privacy Act (the “CCPA”) provides consumers (California residents) with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

  • Right to Know and Access: You have the right to know (and request that we disclose to you) what Personal Information collected, sold, and disclosed about you.
  • Right to Request Deletion: You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.
  • Right to Opt-Out of the Sale of Your Personal Information. If you are age 16 or older, you have the right to direct us to not sell your Personal Information at any time. We do not sell the Personal Information of consumers, including those under 16 years of age.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you a different level or quality of goods or services; or (iv) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

To exercise your rights to know or delete described above, please submit a request by either emailing us at with the subject line: CCPA REQUEST. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your Personal Information. You may only submit a request to know twice within a 12-month period.

Your request to know or delete must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative, which may include providing us with your name, email address, physical address, and other information we may need to verify you identity, which varies depending on your relationship with us. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

California Residents

Residents from California should read our Privacy Policy for California Residents, below, for more information.

Contact Information

If you have any questions or comments about this notice, the ways in which InstaProtek collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

https://www.instaprotek.com1 WrigleyIrvine, CA 92618U.S.A