Download our app from the App Store or Google Play Store.

Registration is easy on the app. See our video below for the step by step process.

It lasts for 1 year from date of purchase of the product.

You can easily file a claim using the app. Just log-in to your account and click on FILE A CLAIM. This will prompt your device to call our customer support team or you can simply dial our support number (888) 908-2078 and speak with our awesome representatives. You can also send us an email at support@instaprotek.com

No. You must file a claim and submit photos of your broken device prior to getting your device repaired.

• Verizon Gizmo Watch 2

Note: This list will be updated periodically.

It lasts for 1 year from date of purchase of the product.

No. We only cover the breakage of the screen of the device and not of the screen protector. Kindly contact the manufacturer of the screen protector in reference to their product warranty.

You just need to make sure you have already registered your device and you are still within 1-year of your limited warranty.

Download our app from the App Store or Google Play Store.

Registration is easy on the app. See our video below for the step by step process.

The purchase receipt is pertaining to the screen protection you have purchased and not for the device.

Give us a call right away at (888) 908-2078 or email us at support@instaprotek.com

• Verizon Gizmo Watch 2

Note: This list will be updated periodically.

You can easily file a claim using the app. Just log-in to your account and click on FILE A CLAIM. This will prompt your device to call our customer support team or you can simply dial our support number (888) 908-2078 and speak with our awesome representatives. You can also send us an email at support@instaprotek.com

Once you have submitted a claim by reaching our support team, you have a maximum of 30 days to have your device fixed at any repair center.

When you already have your receipt from the repair center with the correct details including the IMEI/serial number, make and model of the device, type of repair and amount, you would need to submit a photo of the receipt and email it to support@instaprotek.com with your claim number as the subject.

After we receive it, we will then validate the receipt with the repair center to make sure the details are correct. Once validated, the status will change to approve and we will have our claims team process the reimbursement.

Delivery of the reimbursement will take a maximum of 10 banking days and will be sent to the address we have on your account.

You will be notified via email once the reimbursement will be mailed to you.

No. You must file a claim and submit photos of your broken device prior to getting your device repaired.

It depends on the product you have purchased. This would show on your account upon registration or at the back of the product packaging you have purchased

Check if there are unfilled areas on your screen.

If there are, slide your fingers on your phone’s screen continuously until you fully fill them up.

Check the validity of your PIN.

If your PIN is invalid or expired, contact customer support at (888) 908-2078 for assistance.